Study: My Understanding of Systems

How to Select the Right Business Telephone System

Before acquiring a business telephone system, you need to consider why you need the system and what to expect from it. Do you need separate extensions for your employees? Will voicemail be helpful to your employees? Will your employees work from remote stations? How many workers do you have right now? How many workers will you recruit soon?

Search the market for different types of office telephone systems, newest features and technology. Appreciating the utility of the telephone features can help you pick the right phone system for your business.

A comparison between analog and digital phone systems
The Path To Finding Better Services

Analog telephone systems pass sound with the help of continuous waves. External factors such as weather conditions and noise can easily disturb analog signals, which is why sometimes the sound is fuzzy in analog telephones.
Getting To The Point – Options

Digital telephone systems change signals into binary units before recombining them at the other end. This makes them have a much better sound quality compared to analog telephones.

Compared to analog phones, digital phones are easier to customize. Software is easier and cheaper to customize than hardware. Analog phone systems can only be reprogrammed by the manufacturer or analog phone systems expert while digital phone systems can be reprogrammed easily.

Digital phone systems are costlier than their analog counterparts. The initial programming, set up and maintenance of digital systems can only be carried out by trained technicians.

Popular phone systems for small businesses

Private branch exchange systems

These systems facilitate external and internal telephone calls. Initially, these systems were very expensive, but thanks to technological changes, they are cheaper now for smaller businesses.

VoIP system

The internet and evolving technology makes VoIP a convenient and cheaper alternative for small business ventures. Its drawback is the fact that it totally depends on the internet.

Hybrid private branch exchange

This system combines PBX and VoIP systems, making it a useful option. Businesses can reduce costs with VoIP systems, and switch to PBX systems when there’s an internet outage.

Sought-after features in business telephones

Here are some standard features your business telephone system should have in order to radically improve productivity:

Call forwarding–lets you forward calls to another number.

Call waiting–allows you to suspend the current call and attend to the incoming call

Speakerphone–allows many people to communicate through a speaker and microphone.

Auto attendant–questions callers and finds them the right extension without the need of an operator.

Speed dialing–connects to vital contacts quickly

Faxing features–allow faxing

Remote voicemail access–allows tracking of voicemail messages anywhere

Ask other businesspersons what their experience is with their office telephone systems, as well as the features they find useful. Users can be more truthful about the performance and advantages of telephone systems than suppliers. Use your phone system well so your business cuts costs and improves productivity.